This role will report to the Regional Operations Manager and is critical to delivering on our promise to clients that they will receive the service that we have assured them by producing the highest quality information and visual evidence possible.

The Surveillance Investigator will be responsible for conducting investigations and investigative tasks in concert with core processes, best practices and operational plans to ensure that the service provided is consistent, predictable, legally sound and goal oriented from our client’s perspective. The Investigator is expected to be prepared to succeed at all times, agile and innovative in their approach to assignment planning, strategy and operational tactics, and ethical in every aspect of their day to day work. The primary areas of responsibility and duties for this role will be:

• Contribute to reinforcing a corporate philosophy and culture of quality, continuous improvement & innovation.
• Consistently be a professional, enthusiastic and cooperative team member.
• Conduct surveillance assignments according to our clients’ guidelines and policies.
• Use video and digital media to gather evidence.
• Adhere to best practices for evidence handling.
• Obtain the most accurate and thorough information and visual evidence possible on each assignment.
• Ensure information that is collected is documented at the highest standard possible.

No experience required. Training will be provided.

• Driver’s licence
• Role appropriate vehicle
• Capacity to work flexible hours
• Optimal oral and written communication
• Proficient with basic computer skills and programs
• Enjoys working with high technology
• Ability to speak multiple languages an asset